Now Two Austin Area Locations
We ask you to realize that when you forget your appointment or fail to cancel with enough notice in advance, we miss out on an opportunity to fill that time slot, and our standby clients miss the chance to receive our services.
We understand your time is valuable. And so is ours. Out of respect for our staff and clients, we request you give us at least 4 hours notice should you need to cancel an appointment.
When you “No Show” for an appointment or fail to give timely notice for a cancellation it is notated on your account and you will be required to provide a credit card number to make an appointment going forward and will be subject to partial for full payment of services if you do not show up or cancel in a timely manner.
Please note that if you are not on time for your appointment we may have to reschedule your service if it cannot be completed in the remaining time frame.
Clients who “No Show” for two appointments will be required to provide a credit card for future booked services. Knockouts will authorize your card. You will not be charged unless there is a no show or late cancellation. “NO SHOWS” will be charged 50% of the reserved service amount going forward.